Data & TechnologyHMISLeadership & StrategyFunding & Compliance in HMIS: Reporting, Audits & NOFO Success 9 Lessons
Leadership & StrategyThe Leadership Blueprint: Mission, Culture & Impact in Homeless Services 8 Lessons
Policy & AdvocacyPrivacy, Compliance & EthicsA Law Enforcement Guide to Homelessness: Rights, Responsibilities & Legal Limits 9 Lessons
Case Management & Client ServicesResponding with Care: Crisis De-Escalation Skills for Outreach 10 Lessons
Case Management & Client ServicesSafe, Strong & Supported: Trauma-Informed Casework Practices 9 Lessons
Case Management & Client ServicesMeeting People Where They Are: Outreach Engagement Essentials 9 Lessons
Case Management & Client ServicesFrom Plans to Progress: Effective Case Management Essentials 9 Lessons
Case Management & Client ServicesHMISThe Power of Permission: Releases of Information (ROI) & Client Consents 9 Lessons
Coordinated Entry & Housing ProgramsThe Gateway to Services: Coordinated Entry Models, Workflows and Solutions 8 Lessons