Guardians of Trust: Privacy, Security & Data Ethics in Homeless Services
ChatGPT said: Perfect — let’s give you two versions: a full catalog description with “What You’ll Learn” bullets for depth, and a short description for quick listings. I’ll align it with the stronger title we discussed. Course Title: Guardians of Trust: Privacy, Security & Data Ethics in Homeless Services Full Course Description Client data is more than numbers — it’s people’s lives, stories, and trust. Mishandling it can damage not only your agency’s credibility but also the safety and dignity of those you serve. This course explores the essential practices and ethical principles behind privacy, security, and data use in homelessness services. Through real-world scenarios, practical strategies, and interactive exercises, you’ll learn how to protect client information, respond to security risks, and uphold the highest ethical standards. Whether you’re entering data daily or shaping policy at the system level, this course equips you to balance compliance with compassion. What You’ll Learn Why privacy and security are critical in homelessness services HUD, HIPAA, and federal privacy requirements you need to know How to protect Personally Identifiable Information (PII) in daily practice Best practices for passwords, encryption, secure workstations, and remote access How to recognize, report, and respond to data breaches and mistakes Client rights, informed consent, and how to explain Releases of Information (ROIs) When and how data can be ethically shared across agencies How to navigate ethical dilemmas, such as law enforcement requests or safety concerns Strategies to foster a culture of data ethics and accountability in your agency Short Course Description This course equips you to handle client data with the care it deserves. You’ll learn how to safeguard privacy, maintain security, and make ethical decisions that protect both individuals and communities. By the end, you’ll understand not just the rules, but how to put them into action with integrity.
Client data is more than numbers — it’s people’s lives, stories, and trust. Mishandling it can damage not only your agency’s credibility but also the safety and dignity of those you serve. This course explores the essential practices and ethical principles behind privacy, security, and data use in homelessness services.
Through real-world scenarios, practical strategies, and interactive exercises, you’ll learn how to protect client information, respond to security risks, and uphold the highest ethical standards. Whether you’re entering data daily or shaping policy at the system level, this course equips you to balance compliance with compassion.
What You’ll Learn
- Why privacy and security are critical in homelessness services
- HUD, HIPAA, and federal privacy requirements you need to know
- How to protect Personally Identifiable Information (PII) in daily practice
- Best practices for passwords, encryption, secure workstations, and remote access
- How to recognize, report, and respond to data breaches and mistakes
- Client rights, informed consent, and how to explain Releases of Information (ROIs)
- When and how data can be ethically shared across agencies
- How to navigate ethical dilemmas, such as law enforcement requests or safety concerns
- Strategies to foster a culture of data ethics and accountability in your agency