HMIS is more than a compliance tool — it’s a source of insight into program and system performance. Leaders who know how to interpret dashboards, System Performance Measures (SPMs), and HUD’s required reports (like the APR and CAPER) can turn raw data into actionable strategies. By learning how to read and use these tools effectively, you’ll be better equipped to monitor program health, demonstrate accountability to funders, and improve outcomes for your community.

This course teaches you how to move confidently from data to decision-making. You’ll explore key reports, learn how to avoid common pitfalls, and practice using real-world examples to identify gaps, guide improvements, and communicate results.

What You’ll Learn

• The role of HMIS in program and system performance management
• What System Performance Measures (SPMs) are and how they’re used
• Key HUD-required reports: APR, CAPER, LSA, and Coordinated Entry APR
• How to read HMIS dashboards and connect them to program outcomes
• Strategies for identifying gaps, inefficiencies, and opportunities for improvement
• How to communicate results to funders, boards, and stakeholders with clarity
• Avoiding common pitfalls in interpreting data and reports
• Practical steps to foster a culture of data-driven decision-making