This course lays the groundwork for understanding the Homeless Management Information System (HMIS) and why it’s a critical tool in homelessness services. More than just a data entry platform, HMIS is the engine that drives funding decisions, measures program performance, and tells the story of how communities are addressing homelessness.

Through practical guidance and interactive activities, you’ll learn not only how HMIS functions but also why your role matters. By the end of the course, you’ll understand how accurate, consistent data contributes to better outcomes for individuals, stronger systems for communities, and greater accountability across the homelessness response.

What You’ll Learn

• What HMIS is and how it functions in homelessness services
• Why accurate data collection and entry matter for your community
• Your role and responsibilities in maintaining data quality
• A guided system tour to build confidence navigating HMIS
• An interactive glossary of common HMIS terms and concepts