HMIS System Administrators are the backbone of a community’s data system, ensuring accuracy, security, and functionality for every agency that uses it. From setting up projects and configuring picklists to managing user permissions and coordinating with vendors, administrators play a critical role in keeping HMIS reliable and compliant.

This course provides a practical, step-by-step guide to HMIS administration. You’ll learn how to configure projects, manage system roles, and prepare for vendor releases — while also developing strategies to support agencies and maintain a stable, well-functioning system.

What You’ll Learn

• The responsibilities and daily role of an HMIS administrator
• How to set up projects and configure HMIS workflows
• Managing user accounts, roles, and permissions securely
• Configuring and maintaining picklists for accuracy and ease of use
• Best practices for vendor management and issue escalation
• Preparing for release testing and system updates
• Supporting agencies and maintaining system stability